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What can I do when the status light on the headset indicates an error?

If you see that the status light is red, try these methods to resolve the issue:
  • Disconnect and reconnect the headset cable on the converter.
  • Check that the cables between the converter and your computer are properly connected. Disconnect and reconnect the cables as needed.
  • Restart the converter. Unplug the power cable from the converter. Wait a few seconds, and then plug the power cable back in.

For more information, you may refer to the SteamVR Troubleshooting page.

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