VIVE Business Warranty & Services
Enterprise-grade support and services designed to protect your investment.
Keep your business running smoothly with VIVE Business Warranty & Services. The package includes a limited two-year, commercial-use warranty, and support and services. Features like next business day email response and expedited product repair or replacement minimize downtime.
- ● Registration and activation required for use. Start by creating a VIVE Business account.
- ● Activation must be completed within 90 days of the hardware purchase.
- ● A service request cannot be submitted until a business account is created and registered.
VIVE Pro Series
VIVE Cosmos Series
VIVE Focus Series
VIVE Business Warranty & Services
VIVE XR Elite
VIVE Business Warranty & Services
Includes access to VIVE Business+ Standard
VIVE Focus 3
VIVE Business Warranty & Services Included
Includes access to VIVE Business+ software and services.
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What you need to manage what you have
Streamline and simplify the management of your VIVE standalone fleet with our enterprise-level, web-based application. Optimize operations through remote monitoring, setting updates, and advanced features. Unlock the full potential of your VIVE hardware with VIVE Business+.
Get DetailsVIVE Business Warranty & Services for VIVE XR Elite and VIVE Focus 3 also include access to VIVE Business+ software and services. VIVE Business Warranty & Services registration is required to use VIVE Business+.
Commercial use only**. Subject to Terms & Conditions.
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**Purchase and activation of a two (2)-year, or three (3)-year Business Warranty Services (“BWS”) account is required for commercial use of any VIVE head-mounted device (“HMD”), including related accessories. Non-commercial-use owners of VIVE HMDs may convert to commercial-use within ninety (90) days of original purchase of a non-commercial HMD.
To activate a BWS account, or to upgrade from a two (2)-year plan to a three (3)-year plan, you must register your account details, accept the VIVE Business
Terms and Conditions
, and pay the applicable commercial-use fee (initial purchase of VIVE Business Edition includes a pre-registered two (2)-year BWS account; activation required). Support services are not available until you register and activate your BWS account.